# Broadcasts

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Note this feature is reserved for Delphis on the Builder, Scaler, and Immortal tiers. Free Delphis that would like to use Broadcasts will need to upgrade.
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Broadcasts let you send a message from your Delphi directly to members of your audience. It is a great way to proactively reach out, share updates, or start conversations. Each broadcast can be sent to your full audience or a filtered segment.

To access them go to the Broadcasts page from the left-side navigation menu (click ••• → Advanced → Broadcasts).

### How to create and send a Broadcast

**Name** - Give your broadcast an internal name so you can identify it later.\
**Message** - Write the message your Delphi will send to recipients. This is the opening message that starts the conversation.\
**Recipients** - Choose who receives the broadcast. You can send to your full audience or filter by tags, access group, or other criteria.\
**Schedule** - Choose to send it immediately or schedule it for a future time.

Review your settings and click Send (or Schedule if sending later).

### How to read Broadcast results

Once a broadcast is sent, it appears in your Broadcasts list with the following columns:

* **Name** - the internal name you gave the broadcast
* **Progress** - a visual indicator of delivery progress
* **Recipients** - the number of people it was sent to
* **Status** - shows as Sent, Draft, or Scheduled

Click on a broadcast to see more details about delivery and engagement.

### FAQs

**Why didn't some users get my broadcast?**\
Make sure the users you're sending to have a working email or phone number. Also check if they have enough messages left in their limit.

**Why don't I see any replies after I sent my broadcast?**\
When users reply to your broadcast, those conversations will show up on your Conversations page. Look for new conversations that started around when you sent the broadcast.

**How do I delete a broadcast?**\
Click the ••• button next to the broadcast and choose delete.

**How do I send an SMS broadcast?**\
This feature costs extra and is only available on the Immortal plan. Email <immortal@delph.ai> to learn more.