​
Answer:

Delphi handles languages differently depending on two key factors:

  • Content Format: Whether you’re working with text (documents, messages) or audio (voice recordings, calls)
  • Functionality: Whether you’re training your Delphi (uploading content for it to learn from) or having conversations with users

These factors create four distinct categories of language support:

  • Text-Based Training: Languages Delphi can understand when analyzing written documents you upload
  • Text-Based Conversations: Languages users can type to chat with your Delphi
  • Audio-Based Training: Languages Delphi can process when learning from voice recordings or audio files
  • Audio-Based Conversations: Languages users can speak when having voice calls with your Delphi

Each category supports a different set of languages, which are detailed below.

​
Conversations

These are the languages in which users can interact with your Delphi. Language support varies depending on the communication method:

​
Content Understanding

These are the languages your Delphi can process and learn from when you upload training materials. Support varies by content type: