Giving your Delphi a phone number allows your audience to interact with it in a native way. This can be done through SMS, WhatsApp and traditional phone calls.
To set up a phone number on Delphi, go to Access and then Phone. Select Get Started to begin the process of registering a new number.
Set your country location.
Designate yourself as a Business or Individual/Sole Proprietor.
Determine the type of phone number that suits your use case.
Complete the application.
Depending on your selection, the process can take anywhere from 3-30 days. We will notify you when your phone number has been approved.Please note that obtaining a phone number does not give you broadcasting capabilities. If you want to send mass messages to your contact list, you must purchase the Broadcast Add-On.
SMS Texting - Both SMS Text credits and standard messaging credits will be used. Usage resets monthly.An SMS credit is equal to 1 segment. A segment is 150 characters. The inbound message segment(s) from the user and your Delphi response segment(s) are summed to calculate the usage. Here is an example:User sends a 1 segment question. Delphi gives a 3 segment response.4 SMS Credits Used (Inbound User Msg + Outbound Clone Response)1 Message Credit Used (Standard Msg for a Response)Here is a breakdown of SMS Texting credits per month by plan:
Plan
Credits
Starter
1,500
Advanced
6,000
Prodigy
30,000
SMS Calling - Minutes are used up over the total duration of a phone call. Usage resets on a monthly basis.If a user has a 5 minute call with your Delphi, this will count as 5 SMS Minutes credits. This will also count as 5 standard voice minutes toward your monthly total. Here is a breakdown of SMS Minutes credits per month by plan: