Zapier
Capture clone events, do whatever you would like with them
How to set up Zapier Webhook
Here is a useful guide from the Zapier team about creating your first Zap.
- In your Zap, make sure that the Event that you setup is using “Webhooks by Zapier”, configured with the option “Catch Hook”.
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You can skip the section “Trigger”. This is not important for our use case.
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Then, in the “Test” section, you will be provided a Webhook URL.
- Copy the URL and paste it in the “Zapier Connector” section of “Integrations” tab in Clone Studio.
- Click “Test Webhook” to validate that you have configured everything correctly
If you have set it up correctly you should see the following in Clone Studio
And in the Zapier dashboard you should see the following
Click “Save” in Clone Studio to save your configuration, with the Webhook Events that you would like Delphi to publish for this clone turned on, and you are off to the races!
What can I do with a Webhook event in Zapier?
Once the webhook event is captured by Zapier you can do whatever you want with it.
Here is an example Zap set up to send a slack message when we catch a webhook event from our clone.
The possibilities are essentially limitless, you are only limited by the integrations that Zapier offers.
Supported events
The Zapier integration supports the following webhook events that can be configured to trigger automations:
| Event | Description |
|---|---|
NEW_USER | Triggered when a user interacts with your clone for the first time |
NEW_SUBSCRIPTION | Triggered when a user subscribes to a clone membership |
CANCEL_SUBSCRIPTION | Triggered when a user cancels their clone membership |
ALERT_TRIGGERED | Triggered when an alert is triggered |
NO_ANSWER_MESSAGE | Triggered when a message receives no answer response |
CALL_END | Triggered when a call ends |
USER_INFO_CREATED | Triggered when new user information is created |
SMS_CONVERSATION_STARTED | Triggered when a new SMS conversation begins |
Request an unsupported event
Delphi currently only supports a limited selection of clone events to trigger emitting a Webhook Event to Zapier. If you have some sort of event or clone interaction that you would like to trigger a Zapier webhook, but do not see it as an option in clone studio then feel free to reach out to the Delphi team at [email protected], or send a message in our Discord.
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