Add & Import Products
Load items into your catalog fast, bulk via CSV or one‑by‑one.
What it is
Two paths to add products to Delphi: Import via CSV for bulk loads, or Add Manually for one‑offs and fine tuning.
Why it matters
Speed to live: Bulk‑load a full catalog in minutes or ship a single offer fast.
Cleaner ops: Standard fields (title, description, keywords) keep cards consistent.
Better targeting: Good keywords + frequencies start here, your import choices shape when cards appear in chat.
Easy iteration: Edit items anytime; toggles let you test and pause without deleting.
Product Cards
Product cards are the mini-ads your Delphi drops in chat. Each card packs key info into a clean, clickable block. The card will appear below your Delphi’s reply when triggered by a keyword.
Image
Square thumbnail from your upload or Shopify feed.
Use bright, uncluttered photos; 1:1 ratio looks best.
Title
Product name you entered.
Keep under 60 characters so it never truncates.
Description
Two-line benefit statement.
Lead with a verb—“Boost focus with…”
Link
Click opens the URL in a new tab.
Use UTM codes to track conversions.
Import via CSV (bulk)
Use this when many items are ready in a spreadsheet.
Click Import in the top‑right corner of the Products page.
Download the template (or prep your own sheet).
Required headers:
title,description,keywordsOptional:
image_url,linkSeparate multiple keywords with commas.
Save the file as CSV.
Upload the CSV; Delphi checks each row.
Confirm on the Products page that items appear as expected.
Add a Product Manually (one‑by‑one)
Perfect for one‑offs, flash sales, or deep customization.
Click Add Product (top‑right) on the Products tab.
Upload a square image (PNG/JPG) (optional).
Type the product name.
Paste the purchase link (start with
https://).Write a two‑line, benefit‑focused description.
Enter one keyword, press (+), then repeat for more.
Choose a promotion frequency:
Every mention: show the card each time the keyword appears.
Once per user: one time per person across chats.
Once per conversation: first time per thread; resets next conversation.
Click Create Product and wait for the green check.
Verify it appears in the table with its toggle on.
Edit or delete anytime via the ⋮ menu next to the item.
Tips
Keep descriptions short (two lines, benefit‑first).
Start with Once per conversation to protect chat flow; adjust later.
Use a square, uncluttered image for clean cards.
Use tracking links (UTMs) if you want to measure clicks.
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