Overview
Turn helpful moments into relevant offers, without breaking the conversation.
What it is
The Products page turns your catalog into a smart, keyword‑driven sales engine. Import from Shopify, upload a CSV, or add items one‑by‑one. Each product stores trigger keywords. When those words appear in chat, Delphi quietly drops an interactive product card (image, title, link, short pitch) below the message, without disrupting the flow. You control how often cards show and can switch items on/off anytime.
Why it matters
Meet needs in the moment: When a learner asks about a topic, the right product appears instantly, no search required.
Boost trust, not noise: Context‑aware cards feel like advice, not ads, so users stay engaged.
Turn chats into revenue: Each relevant mention becomes a low‑friction chance to click and buy.
See what resonates: Mention counts reveal which terms drive action.
Stay in control: You decide frequency and can pause or tweak products anytime.
Tip: Don’t spam. Keep mentorship at the center and use products to support outcomes
FAQs
How do I edit an existing product? To edit an existing product, go to the Product page, click the three vertical dots (⋮) menu, choose Edit, update any field, then click Save. A green check confirms the change.
Can I control how often a product appears? Yes, you can control how often a product appears. When you add or edit a product, pick Every mention, Once per user, or Once per conversation under When to Promote to set how often your Delphi shows the card.
How do I remove a product? Hover over the product row, click the three vertical dots (⋮) menu, select Delete, then confirm in the popup. Delphi erases the item and its mention history.
Continue reading if you are wondering...
How do I add products for Delphi to promote?
Where do I upload or change the product image being sent by my Delphi?
Which keywords will trigger a product card in chat?
How do I stop a product from repeating too often?
Can I edit or delete a product that I've set up?
Where do I see mention counts and clicks for products I've added to my Delphi?
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