Mind
Your Delphi Page
Learn to customize how your Delphi page looks, from profile details and suggested questions to messaging settings and engagement controls. This guide walks you through every option to ensure your Delphi presents the right experience and aligns with your brand.
Quick Start Guide
If you’re setting up your Delphi for the first time or making key changes, here’s a quick overview of what you can do:- Profile – Set your Delphi’s image, name, and handle.
- Biography – Add a headline and description to shape how your Delphi is introduced.
- Social Links – Connect your Delphi to your Instagram, Twitter (X), LinkedIn, Facebook, YouTube, TikTok, website, or any custom link. Note: for all platforms except Twitter, adding your handle or URL will not train your Delphi on that content.
- Suggested Questions – Choose which questions appear as prompts for users.
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Experience – Customize:
- Initial Message – The first message users receive.
- No Answer Message – The response when no training data is available.
- Message Limit Before Email Capture – How many messages users can send before email is required.
- Citations – Show or hide citation sources.
- File Uploads – Allow or block users from sending files.
- Voice Calls – Enable or disable voice calls. Note: this is separate from enabling or disabling phone calls and SMS, which needs to be done through the Access tab.
- Video Calls – Enable or disable video calls.
- Disclaimer – Add a short notice at the top of your page.
- Disable Talk Page – Turn off all interactions while keeping the page visible.
- Delete Instance – Permanently remove your Delphi instance.
Full Feature Guide
Navigating Settings by Studio Tab
Below, you’ll find a detailed walkthrough of each customization option, including where to find it, how to customize it, and best practices for getting the most out of your Delphi Page. You’ll also see how each change affects the way your Delphi appears to users. While you likely configured many of these settings during onboarding, the instructions below will guide you on how to edit and update them anytime after onboarding.🏷️ Profile
🏷️ Profile
Profile Image
Profile Image
How to Access:
- Go to Mind → Profile
- Click “Upload new image.”
- Select an image from your computer by clicking on it.
- Click “Open” to upload it.
- Wait for the upload to complete. A green check mark at the top of your screen will confirm the change.
- Use a clear, professional, and high-resolution image.
- Choose an image that aligns with your brand or personal identity.
- Avoid text-heavy images, as they may not be clearly visible in smaller formats.
Delphi Name
Delphi Name
How to Access:
- Go to Mind → Profile
- Edit the box under “Clone Name.”
- Click “Request Name Change.” We will manually approve it to make sure you are not attempting to impersonate smoeone without their consent.
- After your name change has been requested, a green check will appear at the top of your screen.
- Keep your name short for better readability, especially on mobile devices.
- Keep your name consistent with your online presence.
- Ensure it’s easy to read and recognize.
- Avoid unnecessary symbols or excessive capitalization.
Delphi Handle
Delphi Handle
How to Access:
- Go to Mind → Profile
- Edit the box under “Handle” to claim your URL (e.g., www.delphi.ai/yourhandle).
- Click “Save Changes.”
- Match your Delphi handle with your social media or personal brand for consistency.
- Keep it simple, easy to remember, and professional.
- Avoid unnecessary numbers or special characters.
📝 Biography
📝 Biography
Headline
Headline
How to Access:
- Go to Mind → Biography
- Enter a short, engaging headline in the text box underneath “Headline”(max 120 characters).
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- Make it clear and concise—think of it like a LinkedIn headline.
- Use keywords relevant to your expertise.
- Keep it professional yet engaging.
Description
Description
How to Access:
- Go to Mind → Biography
- Enter a description of yourself in the text box underneath “Description” (up to 1500 characters).
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- Be concise but informative—this helps train your Delphi.
- Highlight your background, experiences, and expertise.
- Keep it readable and engaging for visitors. Descriptions that are too long appear offputting on your Delphi page.
Topics
Topics
How to Access:
- Go to Mind → Biography
- Select 1-5 relevant topics by clicking on the topics that apply to you (e.g., Finance, Music, Health).
- Add topics that are not listed by clicking on “Add your own” and typing a category title for yourself.
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- You can alwyas go back and click on selected topics to de-select them.
- Pick topics that truly represent your expertise.
- Keep them broad enough for visibility but specific to your field.
- These topics help improve searchability and user engagement.
Organizations
Organizations
How to Access:
- Go to Mind → Biography
- Click “Add” next to “Organizations” (add a company, nonprofit, school, etc.).
- Upload your organization’s logo or primary image by clicking “Upload new image” → selecting that image from your computer → clicking “Open.”
- Type in the organization’s name in the box underneath “Organization Name.”
- Click “Save” and wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- You can always go back and click “Edit” to modify organizations already associated with your Delphi or “Delete” to remove them from your Delphi page. Clicking “Edit” will reopen the same screen where you can update the organization’s image and name. Selecting “Delete” will prompt a confirmation screen—simply click “Yes” to confirm. In both cases, wait for the green check to appear at the top of your screen to confirm the edits or deletion.
- Use a high-quality logo that fits well in small, circulare frames.
- Ensure the organization name is official and recognizable.
- Only add organizations relevant to your Delphi’s purpose.
🔗 Social Links
🔗 Social Links
❓ Suggested Questions
❓ Suggested Questions
How to Access:
- Go to Mind → Suggested Questions
- View all pre-existing questions under “Your Questions.” We automatically populate this section with suggested questions based on your training data for the Advanced tier and above.
- Use the search bar underneath “Your Questions” to quickly find specific questions.
- Drag and drop questions from “Your Questions” into “Visible to Users” to make them public and display them on your Delphi page.
- To add a new question, click “Add Question” in the top-right corner of “Visible to Users.” Enter your question, click “Add,” and it will appear in the “Visible to Users” section.
- To remove a question from your Delphi page, either delete it by clicking the trash icon or drag it from “Visible to Users” back to “Your Questions” for future use.
- To edit a question, click the pencil icon next to it. A pop-up will appear where you can make changes—once done, click “Save.” Confirm your edits by checking how the question appears in the table.
- Feature the most commonly asked and relevant questions. These are the first things users see, helping them ask meaningful questions that your Delphi is best equipped to answer.
- Keep them concise and easy to understand.
- Regularly update based on user interactions.
- Consider adding Q&A snippets based on your suggested questions if you want your users to have a very tailored first experience with your Delphi.
⚙️ Experience Settings
⚙️ Experience Settings
Initial Message
Initial Message
How to Access:
- Go to Mind → Experience
- Enter a message (max 400 characters) that users see when they start a conversation.
- Click “Save Changes.”
- Make it warm and engaging to encourage interaction.
- Clearly communicate what your Delphi can do.
No Answer Message
No Answer Message
How to Access:
- Go to Mind → Experience
- Enter a response that users see when no training data is available.
- Click “Save Changes.”
- Offer alternative ways to phrase a question.
- Guide users on how to interact more effectively.
Message Limit Before Email Capture
Message Limit Before Email Capture
How to Access:
- Go to Mind → Experience
- Select the number of messages users can send before email is required.
- Click “Save Changes.”
- For maximum lead capture, set the limit to 0, requiring email before any messages can be sent.
- If lead capture isn’t a priority, set the limit as high as possible to encourage frictionless engagement.
- Capturing emails allows you to personalize conversations, improving user experience.
Citations
Citations
How to Access:
- Go to Mind → Experience
- Toggle ON/OFF to show or hide citations.
- Click “Save Changes.”
- Enable citations if transparency is important to your audience.
Voice Calling
Voice Calling
How to Access:
- Go to Mind → Experience
- Toggle ON/OFF to allow or block voice calls.
- Click “Save Changes.”
- Enable voice calling if verbal engagement enhances your Delphi’s purpose.
- Consider disabling voice calling if your Delphi is primarily meant for quick text-based queries.
- Ensure your Delphi’s voice is polished and representative of your brand before enabling.
Video Calling
Video Calling
How to Access:
- Go to Mind → Experience
- Toggle ON/OFF to allow or block video calling.
- Click “Save Changes.”
- Enable video calling if face-to-face engagement enhances your Delphi’s purpose.
- Consider disabling video calling if your Delphi is primarily meant for quick text-based queries.
- Make sure your video avatar is well-prepared and aligns with your personal or brand image. Currently our video technology is rather limited, so you might decide to have it on or off at certain points.
Disclaimer
Disclaimer
How to Access:
- Go to Mind → Experience
- Add a short disclaimer (max 400 characters).
- Click “Save Changes.”
- Keep your disclaimer short and clear (ideally under 10 words).
- Use it to set expectations (e.g., “Responses are for informational purposes only.”).
- Avoid overly technical or legal language unless necessary.
Disable Talk Page
Disable Talk Page
How to Access:
- Go to Mind → Experience
- Toggle ON to turn off user interactions.
- Click “Save Changes.”
- Use this feature if you need to temporarily pause interactions.
- Consider adding a disclaimer before disabling, so users understand why interactions are turned off.
- If permanently shutting down access, consider guiding users to alternative contact methods.
Delete Instance
Delete Instance
How to Access:
- Go to Mind → toggle to your desired instance from the left-hand sidebar.
- Click Experience
- Click “Delete Instance” (this is irreversible).
- Only delete your instance if you are certain—this action cannot be undone.
- Back up any important data, customizations, or insights from your instance before proceeding.
- Go to Mind → Social Links
How to Customize:- Add handles for Instagram, Twitter (X), LinkedIn, Facebook, YouTube, TikTok, website links, or custom links.
- Click “Update” and wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- You can always go back and click the pencil symbol to modify social links or the trash symbol to remove them from your Delphi page. Clicking the pen symbol will reopen the same screen where you can update the your handle or URL. Selecting the trash symbol will prompt a confirmation screen—simply click “Yes” to confirm. In both cases, wait for the green check to appear at the top of your screen to confirm the edits or deletion.
Best Practices:- Ensure all handles and URLs are correct.
- Only Twitter auto-trains your Delphi—other platforms are for visibility only.
- Add a website or custom link if you have a personal or business page.
How this Appears: Social links appear as a three-dot (•••) menu icon next to your Delphi’s name on the main page. When a user clicks on this icon, a popup appears with a “View Socials” button. Clicking this button opens another page in the same popup displaying all of your linked platforms, such as Instagram, Twitter (X), LinkedIn, Facebook, YouTube, TikTok, or a custom website. Users can then click on any of these links, which will open the corresponding platform in a new tab. This design keeps the Delphi page uncluttered while still allowing users to explore your broader online presence when they choose to.