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Your Delphi Page
Learn to customize how your Delphi page looks, from profile details and suggested questions to messaging settings and engagement controls. This guide walks you through every option to ensure your Delphi presents the right experience and aligns with your brand.
Quick Start Guide
If you’re setting up your Delphi for the first time or making key changes, here’s a quick overview of what you can do:
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Profile – Set your Delphi’s image, name, and handle.
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Biography – Add a headline and description to shape how your Delphi is introduced.
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Social Links – Connect your Delphi to your Instagram, Twitter (X), LinkedIn, Facebook, YouTube, TikTok, website, or any custom link. Note: for all platforms except Twitter, adding your handle or URL will not train your Delphi on that content.
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Suggested Questions – Choose which questions appear as prompts for users.
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Experience – Customize:
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Initial Message – The first message users receive.
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No Answer Message – The response when no training data is available.
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Message Limit Before Email Capture – How many messages users can send before email is required.
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Citations – Show or hide citation sources.
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File Uploads – Allow or block users from sending files.
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Voice Calls – Enable or disable voice calls. Note: this is separate from enabling or disabling phone calls and SMS, which needs to be done through the Access tab.
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Video Calls – Enable or disable video calls.
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Disclaimer – Add a short notice at the top of your page.
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Disable Talk Page – Turn off all interactions while keeping the page visible.
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Delete Instance – Permanently remove your Delphi instance.
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Each of these settings can be updated in Delphi Studio by navigating to the appropriate section under the Mind tab.
Full Feature Guide
Navigating Settings by Studio Tab
Below, you’ll find a detailed walkthrough of each customization option, including where to find it, how to customize it, and best practices for getting the most out of your Delphi Page. You’ll also see how each change affects the way your Delphi appears to users.
While you likely configured many of these settings during onboarding, the instructions below will guide you on how to edit and update them anytime after onboarding.
How to Access:
- Go to Mind → Profile
How to Customize:
- Click “Upload new image.”
- Select an image from your computer by clicking on it.
- Click “Open” to upload it.
- Wait for the upload to complete. A green check mark at the top of your screen will confirm the change.
Best Practices:
- Use a clear, professional, and high-resolution image.
- Choose an image that aligns with your brand or personal identity.
- Avoid text-heavy images, as they may not be clearly visible in smaller formats.
How this Appears: Your Profile Image is prominently displayed at the top of your Delphi page and serves as the visual representation of your Delphi. The image appears as a circular avatar next to your Delphi’s name and headline, ensuring instant recognition. It also remains visible in smaller sizes within conversations, making it a key element of your Delphi’s identity. A high-quality, clear image helps establish trust and professionalism while aligning with your personal brand or organization.
How to Access:
- Go to Mind → Profile
How to Customize:
- Edit the box under “Clone Name.”
- Click “Request Name Change.” We will manually approve it to make sure you are not attempting to impersonate smoeone without their consent.
- After your name change has been requested, a green check will appear at the top of your screen.
Best Practices:
- Keep your name short for better readability, especially on mobile devices.
- Keep your name consistent with your online presence.
- Ensure it’s easy to read and recognize.
- Avoid unnecessary symbols or excessive capitalization.
How this Appears: Your Delphi Name is displayed prominently at the top of your Delphi page, directly next to the profile image. It is shown in bold, large text to ensure visibility and instant recognition. This name is how users identify and refer to your Delphi, making it one of the most important elements of your page. It also appears in search results and conversation headers, reinforcing your Delphi’s branding and identity across the platform. A clear and recognizable name helps users quickly understand who or what your Delphi represents.
How to Access:
- Go to Mind → Profile
How to Customize:
- Edit the box under “Handle” to claim your URL (e.g., www.delphi.ai/yourhandle).
- Click “Save Changes.”
Best Practices:
- Match your Delphi handle with your social media or personal brand for consistency.
- Keep it simple, easy to remember, and professional.
- Avoid unnecessary numbers or special characters.
How this Appears: The Delphi Handle is not visibly displayed on your Delphi page but is embedded in your custom URL (e.g., delphi.ai/yourhandle). It serves as a unique identifier, making it easy for users to access and share your Delphi.
How to Access:
- Go to Mind → Biography
How to Customize:
- Enter a short, engaging headline in the text box underneath “Headline”(max 120 characters).
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
Best Practices:
- Make it clear and concise—think of it like a LinkedIn headline.
- Use keywords relevant to your expertise.
- Keep it professional yet engaging.
How this Appears: The Delphi Headline appears directly below your Delphi Name on the main page in smaller, lighter-text format. It acts as a short, descriptive tagline that gives users an immediate sense of who you are or what your Delphi represents. The headline is designed to be concise and attention-grabbing, similar to a LinkedIn headline, helping users quickly understand your expertise, role, or unique value. It enhances first impressions and sets expectations for the kind of insights or conversations your Delphi offers.
How to Access:
- Go to Mind → Biography
How to Customize:
- Enter a description of yourself in the text box underneath “Description” (up to 1500 characters).
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
Best Practices:
- Be concise but informative—this helps train your Delphi.
- Highlight your background, experiences, and expertise.
- Keep it readable and engaging for visitors. Descriptions that are too long appear offputting on your Delphi page.
How this Appears: The Delphi Description appears directly below the Delphi Headline on the main page in regular-sized text and provides a more detailed introduction to your Delphi. It serves as a brief bio or overview, giving visitors insight into your background, expertise, and what they can expect when interacting with your Delphi. The description is designed to be concise yet informative, typically a few sentences long, ensuring users quickly understand the purpose and personality of your Delphi. It also plays a role in training the Delphi, influencing how it responds and engages with users.
How to Access:
- Go to Mind → Biography
How to Customize:
- Select 1-5 relevant topics by clicking on the topics that apply to you (e.g., Finance, Music, Health).
- Add topics that are not listed by clicking on “Add your own” and typing a category title for yourself.
- Wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- You can alwyas go back and click on selected topics to de-select them.
Best Practices:
- Pick topics that truly represent your expertise.
- Keep them broad enough for visibility but specific to your field.
- These topics help improve searchability and user engagement.
How this Appears: The Delphi Topics do not appear on the main page but are used behind the scenes to help define your Delphi’s areas of expertise. These selected topics contribute to readiness scoring and help improve how your Delphi processes and responds to user questions. While users don’t see them directly on your page, they influence the suggested questions and the overall accuracy of responses within your Delphi’s domain.
How to Access:
- Go to Mind → Biography
How to Customize:
- Click “Add” next to “Organizations” (add a company, nonprofit, school, etc.).
- Upload your organization’s logo or primary image by clicking “Upload new image” → selecting that image from your computer → clicking “Open.”
- Type in the organization’s name in the box underneath “Organization Name.”
- Click “Save” and wait for your changes to save. Once updated, a green check will appear at the top of your screen.
- You can always go back and click “Edit” to modify organizations already associated with your Delphi or “Delete” to remove them from your Delphi page. Clicking “Edit” will reopen the same screen where you can update the organization’s image and name. Selecting “Delete” will prompt a confirmation screen—simply click “Yes” to confirm. In both cases, wait for the green check to appear at the top of your screen to confirm the edits or deletion.
Best Practices:
- Use a high-quality logo that fits well in small, circulare frames.
- Ensure the organization name is official and recognizable.
- Only add organizations relevant to your Delphi’s purpose.
How this Appears: Delphi Organizations appear as small circular icons next to the Delphi Name on the main page. These icons visually represent any company, school, or group your Delphi is associated with. If a user hovers over the organization’s icon, a tooltip appears displaying the full name of the organization. This feature helps reinforce credibility and affiliation by allowing users to quickly see the institutional or professional backing behind the Delphi. If multiple organizations are added, their icons are displayed side by side for easy recognition.
How to Access:
- Go to Mind → Suggested Questions
How to Customize:
- View all pre-existing questions under “Your Questions.” We automatically populate this section with suggested questions based on your training data for the Advanced tier and above.
- Use the search bar underneath “Your Questions” to quickly find specific questions.
- Drag and drop questions from “Your Questions” into “Visible to Users” to make them public and display them on your Delphi page.
- To add a new question, click “Add Question” in the top-right corner of “Visible to Users.” Enter your question, click “Add,” and it will appear in the “Visible to Users” section.
- To remove a question from your Delphi page, either delete it by clicking the trash icon or drag it from “Visible to Users” back to “Your Questions” for future use.
- To edit a question, click the pencil icon next to it. A pop-up will appear where you can make changes—once done, click “Save.” Confirm your edits by checking how the question appears in the table.
Best Practices:
- Feature the most commonly asked and relevant questions. These are the first things users see, helping them ask meaningful questions that your Delphi is best equipped to answer.
- Keep them concise and easy to understand.
- Regularly update based on user interactions.
- Consider adding Q&A snippets based on your suggested questions if you want your users to have a very tailored first experience with your Delphi.
How this Appears: Suggested Questions appear in one of two ways: as a list beneath the Delphi description on the main page or as a clickable “Suggested Questions” button above the chat box in a new conversation. When users click this button, it expands to reveal a list of pre-selected questions they can choose from. Clicking a question automatically populates the chat input box and sends it to the Delphi. If no suggested questions are selected, the “Suggested Questions” button will not appear on the Delphi page.
How to Access:
- Go to Mind → Experience
How to Customize:
- Enter a message (max 400 characters) that users see when they start a conversation.
- Click “Save Changes.”
Best Practices:
- Make it warm and engaging to encourage interaction.
- Clearly communicate what your Delphi can do.
How this Appears: The Initial Message does not appear on the main Delphi page before a conversation begins. However, once a user sends their first message, the Initial Message appears as the very first message in the chat, positioned above the user’s message. Additionally, when a user starts a new conversation from the chat interface, the Initial Message is the first message displayed in the chat window, providing a consistent introduction each time a conversation is restarted.
How to Access:
- Go to Mind → Experience
How to Customize:
- Enter a response that users see when no training data is available.
- Click “Save Changes.”
Best Practices:
- Offer alternative ways to phrase a question.
- Guide users on how to interact more effectively.
How this Appears: The No Answer Message appears whenever your Delphi does not have enough training data to generate a response on the strict and adaptive creativity settings. When this happens, Delphi will display the No Answer Message as a system response in the chat. This message always begins with the exact text you set, ensuring consistency in how your Delphi handles unknown queries. However, after this initial text, Delphi may ad-lib additional context based on its reasoning capabilities. This means it might suggest alternative ways to ask the question, explain its limitations, or guide the user toward better queries.
How to Access:
- Go to Mind → Experience
How to Customize:
- Select the number of messages users can send before email is required.
- Click “Save Changes.”
Best Practices:
- For maximum lead capture, set the limit to 0, requiring email before any messages can be sent.
- If lead capture isn’t a priority, set the limit as high as possible to encourage frictionless engagement.
- Capturing emails allows you to personalize conversations, improving user experience.
How this Appears: The Message Limit Before Email Capture feature triggers a popup asking the user to enter their email once they reach the set number of messages. Users can continue chatting freely until they hit the limit, at which point the email capture popup appears, requiring them to log in before they can send additional messages. If the limit is set to 0, users must enter their email before they can send their first message. If the limit is set high, users may never see the email prompt unless they reach that threshold.
How to Access:
- Go to Mind → Experience
How to Customize:
- Toggle ON/OFF to show or hide citations.
- Click “Save Changes.”
Best Practices:
- Enable citations if transparency is important to your audience.
How this Appears: Citations appear at the end of relevant paragraphs in your Delphi’s responses, displayed as small numbered references (e.g., [1]). Users can click on these citation numbers, which opens a popup showing the source details, including: 1) The file name where the information was pulled from, and 2) The relevant paragraph(s) used to generate the response. Disabling citations removes the numbered references from appearing after paragraphs entirely.
How to Access:
- Go to Mind → Experience
How to Customize:
- Toggle ON/OFF to allow or block voice calls.
- Click “Save Changes.”
Best Practices:
- Enable voice calling if verbal engagement enhances your Delphi’s purpose.
- Consider disabling voice calling if your Delphi is primarily meant for quick text-based queries.
- Ensure your Delphi’s voice is polished and representative of your brand before enabling.
How this Appears: If you turn off voice, all voice call options will be removed from your Delphi page. This means: 1) The voice call button will not appear on your main Delphi page, and 2) The voice button in the top right corner of new conversations will also be hidden. Users will only be able to interact with your Delphi through text or video (if enabled), ensuring that voice communication is completely disabled.
How to Access:
- Go to Mind → Experience
How to Customize:
- Toggle ON/OFF to allow or block video calling.
- Click “Save Changes.”
Best Practices:
- Enable video calling if face-to-face engagement enhances your Delphi’s purpose.
- Consider disabling video calling if your Delphi is primarily meant for quick text-based queries.
- Make sure your video avatar is well-prepared and aligns with your personal or brand image. Currently our video technology is rather limited, so you might decide to have it on or off at certain points.
How this Appears: [coming soon…]
How to Access:
- Go to Mind → Experience
How to Customize:
- Add a short disclaimer (max 400 characters).
- Click “Save Changes.”
Best Practices:
- Keep your disclaimer short and clear (ideally under 10 words).
- Use it to set expectations (e.g., “Responses are for informational purposes only.”).
- Avoid overly technical or legal language unless necessary.
How this Appears: The Disclaimer appears at the top of your Delphi page, marked by a red triangle with an exclamation mark for visibility. Users can dismiss the disclaimer by clicking the “X” button, and once dismissed, it will remain hidden unless: 1) They clear their cookies, which resets the visibility, or 2) The content of the disclaimer changes, in which case it will reappear to ensure users see the updated message.
How to Access:
- Go to Mind → Experience
How to Customize:
- Toggle ON to turn off user interactions.
- Click “Save Changes.”
Best Practices:
- Use this feature if you need to temporarily pause interactions.
- Consider adding a disclaimer before disabling, so users understand why interactions are turned off.
- If permanently shutting down access, consider guiding users to alternative contact methods.
How this Appears: When you disable the Talk Page, your Delphi link stops working.
How to Access:
- Go to Mind → toggle to your desired instance from the left-hand sidebar.
- Click Experience
How to Customize:
- Click “Delete Instance” (this is irreversible).
Best Practices:
- Only delete your instance if you are certain—this action cannot be undone.
- Back up any important data, customizations, or insights from your instance before proceeding.
How this Appears: When you delete your instance, your Delphi link for that instance stops working and you can no longer see it within Studio.
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How to Access:
How to Customize:
Best Practices:
How this Appears: Social links appear as a three-dot (•••) menu icon next to your Delphi’s name on the main page. When a user clicks on this icon, a popup appears with a “View Socials” button. Clicking this button opens another page in the same popup displaying all of your linked platforms, such as Instagram, Twitter (X), LinkedIn, Facebook, YouTube, TikTok, or a custom website. Users can then click on any of these links, which will open the corresponding platform in a new tab. This design keeps the Delphi page uncluttered while still allowing users to explore your broader online presence when they choose to.