Profile Polish & Welcome Flow

Craft a high‑converting first impression that guides users into your best lanes.

Outcome at a glance

Who it’s for: Anyone launching or relaunching their Delphi. What you’ll achieve: A crisp Bio, compelling Initial Message, and Suggested Questions that reduce friction and spark quality conversations. Time to first win: 10–15 minutes.

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Why it matters

• Reduce bounce: Visitors know what to ask within seconds.

• Clarify scope: Boundaries + disclaimers prevent off‑topic and risky questions.

• Set tone: Aligns how Delphi speaks with your brand voice.

• Guide action: Starters push users toward outcomes you can deliver.

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What you’ll set up

• Profile → Bio (Description), Initial Message, Suggested Questions, Socials, Disclaimer.

• Mind Settings → Citations (Show/Hide) to match trust vs. minimal UI.

• (Optional) Voice sample for calls.

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Build → Launch → Operate

Build (20–30 min)

1. Bio (≤ 1,000 chars): Mission first (2–3 lines), 2–3 proof points, scope boundaries.

2. Initial Message (2-3 sentences): Verb‑led + value + CTA (e.g., “Ask me about…”)

3. Suggested Questions (5–7): Cover beginner → intermediate → power topics; remove duplicates.

4. Disclaimer: Add if you handle medical/legal/financial topics.

5. Citations: Decide Show vs Hide based on audience (trust vs clean UI).

Launch (5–10 min)

1. Website Embed: Profile or Chat view; optionally Require email for continuity.

2. Soft test: Open in incognito and run the first‑message flow.

Operate (weekly, 10–15 min)

1. Swap starters: Use Popular Questions to promote winners and retire low performers.

2. Tighten opener: Refresh Initial Message if first‑message rate dips.

3. Revise answers: Edit any misfires; your revisions become training data.

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Recipes (copy → tailor)

Welcome openers (pick one)

• “Welcome! Ask me about [A/B/C]—I’ll give you a 3‑step plan.”

• “Let’s get you a quick win. What’s your goal this week?”

• “New here? Try: ‘Explain [concept] like I’m new.’”

Starters by persona (choose 5–7)

• Student: “Explain [topic] simply.” · “Quiz me on [chapter].” · “Build a 7‑day study plan.”

• Founder: “Validate this idea in 3 steps.” · “How should I price [offer]?” · “Draft my launch outline.”

• Coach: “Outline a 4‑week plan for [goal].” · “What should clients prep before session one?”

• Job seeker: “Tighten my résumé bullets for [role].” · “Prep me for a [company] interview.”

Bio skeleton (fill‑in)

“I help [audience] do [outcome]. Previously [cred 1]; results include [cred 2]. Ask me about [A/B/C]. I don’t cover [boundaries].”

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Metrics to watch

• First‑message rate (visits → first message)

• Starter click rate

• Return rate (7‑day)

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Troubleshooting

• Low first‑message rate → Shorten Initial Message; add a stronger verb + CTA; promote 2 new starters.

• Off‑scope questions → Add a boundary line to Initial Message; revise answers and add notes to Mind.

• Long, rambly bio → Move mission to line 1; keep paragraphs 2–3 sentences.

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Pre‑flight checklist

• Bio ≤ 1,500 chars (mission first, proof points, boundaries)

• Initial Message 150–250 chars with a clear CTA

• 5–7 Suggested Questions spanning beginner → power

• Disclaimer added (if needed)

• Citations preference set (Show/Hide)

• Embed tested in incognito; first‑message flow works