Profile Polish & Welcome Flow

Craft a high‑converting first impression that guides users into your best lanes.

Outcome at a glance

Who it’s for: Anyone launching or relaunching their Delphi. What you’ll achieve: A crisp Bio, compelling Initial Message, and Suggested Questions that reduce friction and spark quality conversations. Time to first win: 10–15 minutes.


Why it matters

  • Reduce bounce: Visitors know what to ask within seconds.

  • Clarify scope: Boundaries + disclaimers prevent off‑topic and risky questions.

  • Set tone: Aligns how Delphi speaks with your brand voice.

  • Guide action: Starters push users toward outcomes you can deliver.


What you’ll set up

  • Profile → Bio (Description), Initial Message, Suggested Questions, Socials, Disclaimer.

  • Mind Settings → Citations (Show/Hide) to match trust vs. minimal UI.

  • (Optional) Voice sample for calls.


Build → Launch → Operate

Build (20–30 min)

  1. Bio (≤ 1,000 chars): Mission first (2–3 lines), 2–3 proof points, scope boundaries.

  2. Initial Message (2-3 sentences): Verb‑led + value + CTA (e.g., “Ask me about…”)

  3. Suggested Questions (5–7): Cover beginner → intermediate → power topics; remove duplicates.

  4. Disclaimer: Add if you handle medical/legal/financial topics.

  5. Citations: Decide Show vs Hide based on audience (trust vs clean UI).

Launch (5–10 min)

  1. Website Embed: Profile or Chat view; optionally Require email for continuity.

  2. Soft test: Open in incognito and run the first‑message flow.

Operate (weekly, 10–15 min)

  1. Swap starters: Use Popular Questions to promote winners and retire low performers.

  2. Tighten opener: Refresh Initial Message if first‑message rate dips.

  3. Revise answers: Edit any misfires; your revisions become training data.


Recipes (copy → tailor)

Welcome openers (pick one)

  • “Welcome! Ask me about [A/B/C]—I’ll give you a 3‑step plan.”

  • “Let’s get you a quick win. What’s your goal this week?”

  • “New here? Try: ‘Explain [concept] like I’m new.’”

Starters by persona (choose 5–7)

  • Student: “Explain [topic] simply.” · “Quiz me on [chapter].” · “Build a 7‑day study plan.”

  • Founder: “Validate this idea in 3 steps.” · “How should I price [offer]?” · “Draft my launch outline.”

  • Coach: “Outline a 4‑week plan for [goal].” · “What should clients prep before session one?”

  • Job seeker: “Tighten my résumé bullets for [role].” · “Prep me for a [company] interview.”

Bio skeleton (fill‑in)

I help [audience] do [outcome]. Previously [cred 1]; results include [cred 2]. Ask me about [A/B/C]. I don’t cover [boundaries].”


Metrics to watch

  • First‑message rate (visits → first message)

  • Starter click rate

  • Return rate (7‑day)


Troubleshooting

  • Low first‑message rate → Shorten Initial Message; add a stronger verb + CTA; promote 2 new starters.

  • Off‑scope questions → Add a boundary line to Initial Message; revise answers and add notes to Mind.

  • Long, rambly bio → Move mission to line 1; keep paragraphs 2–3 sentences.


Pre‑flight checklist

Last updated