Out of Office
Stay responsive while you’re away - set expectations, route urgent asks, and keep momentum.
Outcome
Set up a simple, automated out-of-office assistant that:
Sends a friendly away message from your email
Answers common questions while you’re away
Alerts you when something truly urgent comes up
Step 1: Set Up Your Out of Office Email
Go to your email settings (for example, Gmail → Settings → Vacation Responder).
Add a clear away message, such as:
Hi, I’m away until [date]. My Delphi (link delphi.ai/yourhandle) can still help with [A/B/C]. For urgent issues, please email [contact/support link].
Turn on your automation. Your Delphi will now handle FAQs while your inbox remains quiet.
Step 2: Link Your Delphi
Log in to Delphi.
Go to Profile → Initial Message and paste the same away message you used in your email.
Add 5–7 Suggested Questions you expect users to ask while you’re gone, such as:
“When will you be back?”
“Who can I contact while you’re away?”
“How can I access [resource/product/service]?”
Keep these questions specific and directly relevant to your absence.
Step 3: (Optional) Sync a Google Drive Page to Keep Information Up to Date
If you have a shared document or status page (e.g., “Team Availability” or “Out of Office Notes”), you can link it to your Delphi so users always see the latest information.
Label your document clearly in Google Drive
In Delphi, go to Mind → Train my Delphi → Files.
Then connect the Google document.
Click Publish.
Your Delphi will now reference this document automatically when users ask related questions (like “When will you be back?” or “Who should I contact?”). Any edits you make to the document will sync in real time.
Step 4: Add Alerts
Go to Actions & Alerts → Alerts.
Add keywords that should trigger notifications, such as:
“urgent” → Tag: High Priority
“blocked” or “ASAP” → Tag: Needs Review
“VIP” or “client” → Tag: VIP Escalation
Under Actions, choose how you want to be notified:
Send an email alert
Send a Slack ping
This ensures you only get notified when something truly requires your attention.
Step 5: Test It
In your Delphi chat, type messages like “urgent” or “help” to confirm your alerts trigger.
Check your inbox or Slack to verify the notifications.
If alerts aren’t firing, review the keyword list or email settings.
Once tested, your out-of-office setup is live.
Why Delphi
Instead of an empty auto-reply, your Delphi provides real support while you’re offline.
It answers FAQs automatically.
It flags urgent issues immediately.
It keeps your inbox clear.
It keeps users informed with live updates from your synced Google Drive document.
Your Delphi works while you’re away, so you can truly disconnect.
Pre-Flight Checklist
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